What You’ll Do

Guest Service Associates provide best-in-class service with hospitality for our Guests and assist them in enjoying the fun and excitement of the games at Suite Shots. They are experts at the technical side of the job – using the game and bay assignment systems so Guests are quickly able to begin their games. But beyond that, our Golf Services Associates make our Guests feel welcome, they engage with them, work with their team mates to ensure Guests are cared for and, generally help make our Guest’s visits to Suite Shots memorable.

Key Responsibilities

How You’ll Do It

  • Greet every guest immediately in a friendly and approachable manner
  • Suggest the gaming level that will maximize their Guest’s experience and maximize revenue
  • Offer retail items so Guests can continue to connect with the Suite Shots brand
  • Help with Golf Clubs and equipment
  • Show urgency and care so Guests can begin to enjoy their visit quickly
  • Assist Guests in understanding and enjoying our game – including the safety rules
  • Be careful and efficient in handling cash
  • Engage with Guests and ensure they are well cared for at all times
  • Keep smiling, make eye contact and maintain positive body language

Key Qualifications

What We’re Looking For

  • High school diploma or equivalent
  • Energy and enthusiasm
  • Excellent communication, time management and organization skills
  • Ability to work in a fast paced environment
  • Ability to work on a team
  • A high level of self-awareness, receptivity to change and integrity
  • Ability to work in extreme weather conditions for extended periods of time
  • Availability to work varied shifts, including evenings, weekends and holidays
  • Ability to stand and walk for long periods of time including maneuvering up and down stairs
  • Ability to obtain required licenses and certifications for your location
  • Ability to lift items weighing up to 50 lb.
  • Ability to stoop and bend


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