Server/Bay Host

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Bay Host:

Overview

What You’ll Do

At Suite Shots, we call our servers Bay Hosts because they host our Guest in the hitting bays. Bay Hosts provide best-in-class service with hospitality for our Guests. They are experts at the technical side of the job - knowledge of the menu and the ability to serve with outstanding attention to detail. But beyond that, our Bay Hosts make our Guests feel welcome, they engage with them, introduce them to new and exciting food and beverage options, and make their visits to Suite Shots memorable.

Key Responsibilities

How You’ll Do It

  • Greet every guest immediately in a friendly and approachable manner
  • Assist them in understanding and enjoying our game - including the safety rules
  • Offer food and beverages and fill guest requests in a timely manner.
  • Protect our Guests and community by observing the rules of responsible alcohol service
  • Ensure the bays are clean and ready for our Guests
  • Be careful and efficient in handling cash
  • Engage with Guests and ensure they are well cared for at all times
  • Keep smiling, make eye contact and maintain positive body language
  • Take pride in serving our food and beverages according to Suite Shots standards
  • Suggest premium menu items enhance the Guest’s experience and maximize sales

Key Qualifications

What We’re Looking For

  • 1+ years of service experience preferred, not required
  • High school diploma or equivalent
  • Energy and enthusiasm
  • Excellent communication, time management and organization skills
  • Ability to work in a fast paced environment
  • Ability to work on a team
  • A high level of self-awareness, receptivity to change and integrity
  • Ability to work in extreme weather conditions for extended periods of time
  • Availability to work varied shifts, including evenings, weekends and holidays
  • Ability to stand and walk for long periods of time including maneuvering up and down stairs
  • Ability to obtain required licenses and certifications for your location
  • Ability to lift items weighing up to 50 lb.
  • Ability to stoop and bend