Overview
What You’ll Do
At Suite Shots, Bay Assistants support our best-in-class service with hospitality for our Guests. They are experts at the technical side of the job – delivering cold, freshly poured drinks to Guests by demonstrating outstanding energy and urgency and assisting the Bay Hosts as needed. But beyond that, our Bay Assistants make our Guests feel welcome, they engage with them, introduce them to new and exciting food and beverage options, and make their visits to Suite Shots memorable.
Key Responsibilities
How You’ll Do It
- Greet every guest you encounter in a friendly and approachable manner
- Show flexibility by assisting the Bay Hosts in caring for Guests in whatever way is needed
- Protect our Guests and community by observing the rules of responsible alcohol service
- Ensure Guest safety while they play the game
- Take pride in ensuring beverages are delivered quickly so they remain cold, fresh and appetizing
- Serve Guests while observing our service standards, ensuring Guests have what they need to enjoy their meal
- Keep common areas clean, organized and well stocked
- Engage with Guests and ensure they are well cared for at all times
- Keep smiling, make eye contact and maintain positive body language
Key Qualifications
What We’re Looking For
- Energy and enthusiasm
- Excellent communication, time management and organization skills
- Ability to work in a fast paced environment
- Ability to work on a team
- A high level of self-awareness, receptivity to change and integrity
- Ability to work in extreme weather conditions for extended periods of time
- Availability to work varied shifts, including evenings, weekends and holidays
- Ability to stand and walk for long periods of time including maneuvering up and down stairs
- Ability to lift items weighing up to 50 lb.
- Ability to stoop and bend